1.1 Education
1.2 Communication Skills
1.2.1 Written Communication Skill
1.2.2 Speaking and Listening Skills
1.3 Specialist and Management Skills

Specialist Skills
1.3.1 Numeracy Skill
1.3.2 Computer Usage Skill
1.3.3 Artistic Skill
1.3.4 Physical Skill
1.3.5 Care
1.3.6 Application of the Law and Legislative Procedure
Management Skills
1.3.7 Research, Analysis and Information Management Skills
1.3.8 Financial Resources Management Skill
1.3.9 Human Resource Management Skill

1.4 Functional Breadth

Functional Breadth - Term Definitions
Functional Breadth - Level Descriptions
1.5 Proficiency

Proficiency - Level Descriptions

3. ACCOUNTABILITY

3.1 Accountability for Assets
3.2 Accountability for Client Service
3.3 Impact

4.1 Market-Product Diversity
4.1.1 Market Diversity
4.1.2 Product Diversity

4.2 Geographic Scope
4.3 Industry Sector and Revenue/Budget

Appendix A: Job categories

• Elementary clerical, sales, service and manual skills.
  
• Intermediate clerical, sales, service and manual skills.
  
• Advanced clerical, service, trade, and associate professional level skills.
  
• Professional and advanced professional level skills.

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