Positions covered by the survey are grouped into job functions as listed below.

Health Insurance Fund
Finance
Marketing/Sales
Information Systems
Human Resources
Administration

  • CEO/GM
Health Insurance Fund
  • Manager Health Insurance Fund
  • Manager Membership
  • Membership Team Leader
  • Membership Clerk - Specialist
  • Membership Clerk - Experienced
  • Membership Clerk - Entry Level
  • Manager Claims
  • Claims Team Leader
  • Claims Clerk - Specialist
  • Claims Clerk - Experienced
  • Claims Clerk - Entry Level
  • Branch Manager/Supervisor
  • Customer Service Officer - Team Leader
  • Customer Service Officer - Specialist
  • Customer Service Officer - Experienced
  • Customer Service Officer - Entry Level
Finance
  • Head of Finance
  • Finance Manager
  • Accountant
  • Assistant Accountant
  • Revenue Officer
  • Payroll Officer
  • Accounts Clerk
  • Risk Manager
Marketing/Sales
  • Sales/Marketing Manager
  • Sales Representative
  • Marketing Officer
Information Systems
  • Head of Information Systems
  • Analyst/Programmer
  • Computer Operations Manager
  • Computer Operator
  • PC/LAN Specialist
Human Resources
  • Head of Human Resources
  • Training Manager
  • Personnel/Training Officer
Administration
  • Secretary to CEO
  • Senior Secretary
  • Secretary (general)/Receptionist
  • Filing/Sorting/Copying Clerk (adult)